Shipping policy

NOOR SULTAN — Shipping Policy

Order Processing

At NOOR SULTAN, our products are made to order through our trusted print-on-demand fulfillment partners.

Each item is produced after an order is placed. Production times vary depending on the product, availability, and order volume.

Shipping and Delivery

We currently ship to eligible addresses within the United States.

Estimated delivery times are displayed at checkout when available. Delivery estimates include applicable production and shipping times and are not guaranteed.

Delays may occasionally occur due to carrier operations, holidays, weather, or high order volumes.

Shipping Costs

Shipping charges are calculated and displayed at checkout before payment. Free shipping may be available on eligible orders or through promotional offers.

Order Tracking

Once your order has shipped, tracking information will be provided when available.

Incorrect Shipping Addresses

Customers are responsible for entering accurate shipping information at checkout.

If you notice an error, please contact us immediately. Address changes cannot be guaranteed after production or shipment begins.

Lost, Damaged, or Delayed Packages

If your package is significantly delayed, lost, or arrives damaged, please contact us with your order number.

We will investigate the issue with our fulfillment or shipping partner and help determine an appropriate resolution.

Contact Information

NOOR SULTAN
Email: noorsultan.collection@gmail.com

We are happy to assist with shipping questions or order concerns.